Join our ELASTIC revolution

We enjoy creating the future. Telecommunications are changing more quickly than ever before.

As networks are cloudified and functions are virtualized, the future of networking is being recreated by us. 

Create your tomorrow at ECI

Customer Services Engineer

location_on ECI Petah-Tikva
business_center · Entry-level


ECI is looking for a Customer Service Engineer to join our Global Service Center group


  • Troubleshoot and resolve technical problems including Lab simulation analyzing test equipment results, sniffers, etc.
  • Provide onsite troubleshooting at customer sites when required.
  • Perform field activities such as Upgrades, Network expansion, Installation, Site Survey, NOC operation, OJT, Site and Network commissioning.
  • Participate in a complete phase of product introduction, implementation, trials and proof of concepts
  • Executing professional training to customers
  • Perform software verification when needed


  • 3 years of experience in telecommunication protocols.
  • Knowledge & experience in SDH, DWDM, OTN– Mandatory
  • Knowledge & experience in Unix/Linux operating systems – Mandatory
  • Knowledge & experience with Ethernet protocols, TCP/IP, LAN/WAN protocols, Switching and  Routing protocols – Mandatory
  • Travel abroad up to 30% with possible intervals of 3-4 weeks
  • Fluent English (Read & Write) – Mandatory
  • Degree in Electronics Engineering / Practical Engineering – Advantage
    • Knowledge of ECI products - Advantage

Apply for this position